This is the first time I have been confronted with a problem like this. Never having been in any kind of trouble with the law, dealing with the legal system and most of all my reputation and livelihood are at stake makes this a bit overwhelming. I wanted to learn about blogging but would have liked to do it under other circumstances. Please take the time to scroll down to the bottom of this posting to the start of this nightmare, post any comments you might have and send a message to the Goodwill telling them that this has gotten way out of control.
My feelings about how Goodwill could have handled this are simple. If they saw something going on that warranted attention then they should deal with it. In this case they did. As long as I have been a customer of the Goodwill stores and never having any problems with them in the past I would like to think they could have dealt with the incident in a different way. Considering the amount of money I have spent in their stores, I'm not some flake off of the street going in there pocketing merchandise. They could have confronted me and asked if I planned to pay for the items I had in my cart rather then have me arrested, humiliated and banned from their stores. That would have made things allot easier and if they suspected wrongdoing then put me on notice, not have me hauled out of the store in cuffs. It was extreme to say the least. No doubt I put the items in my cart. I'm guilty of that. I have done that everyday for many years. The difference this time was I forgot to put them back on the shelf. These items were junk. I should not have even bothered to pick them up in the first place. The gathering thing comes from what I call Bin mentality, grabbing anything shiny and squirling it away to examine later. Anybody that has shopped at the Goodwill outlet stores (The Bins) should understand this mentality. They roll out large tables of stuff to the waiting crowds. Once the table stops it's a free-for-all. You must grab something or you feel like your missing out. Once you have gathered then you sort out what you want and toss the rest back into the bin. It's an interesting way to shop but gets a bit brutal at times.
My feelings about how Goodwill could have handled this are simple. If they saw something going on that warranted attention then they should deal with it. In this case they did. As long as I have been a customer of the Goodwill stores and never having any problems with them in the past I would like to think they could have dealt with the incident in a different way. Considering the amount of money I have spent in their stores, I'm not some flake off of the street going in there pocketing merchandise. They could have confronted me and asked if I planned to pay for the items I had in my cart rather then have me arrested, humiliated and banned from their stores. That would have made things allot easier and if they suspected wrongdoing then put me on notice, not have me hauled out of the store in cuffs. It was extreme to say the least. No doubt I put the items in my cart. I'm guilty of that. I have done that everyday for many years. The difference this time was I forgot to put them back on the shelf. These items were junk. I should not have even bothered to pick them up in the first place. The gathering thing comes from what I call Bin mentality, grabbing anything shiny and squirling it away to examine later. Anybody that has shopped at the Goodwill outlet stores (The Bins) should understand this mentality. They roll out large tables of stuff to the waiting crowds. Once the table stops it's a free-for-all. You must grab something or you feel like your missing out. Once you have gathered then you sort out what you want and toss the rest back into the bin. It's an interesting way to shop but gets a bit brutal at times.
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